Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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after 3 and a half months, it is still only pending, otherwise it is a good deal.
  milembe | 11 Nov 2009 Report Abuse
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can you tell me, did you just buy the sim only contract for your cash back
  | 10 Nov 2009 Report Abuse
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I was looking for a new phone contract and came across 02 on Topcashback - I ordered my contract in August and have just received £100 cashback from 02! What a way of making some extra cash!! Great Service and I'll be definitely using it again!
  | 10 Nov 2009 Report Abuse
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It has now been over THREE months since I signed a 12 month contract with 02 through topcashback, to get £100 cashback. I've still NOT RECIEVED anything.
  | 09 Nov 2009 Report Abuse
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Smooth transaction. Good deal. Happy with O2 and TCB overall
  kk1 | 09 Nov 2009 Report Abuse
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realy bad experience over 3 months on and still no cashback
  | 09 Nov 2009 Report Abuse
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Easy to deal with and good offers.
  kingxiv | 08 Nov 2009 Report Abuse
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Top cash back was recommended to me, I was interested in the O2 cashback offer for the Simplicity sim and continued to the merchant. it tracked within 24hrs and showed as pending, on checking the site I could see the date once O2 updated and sure enough it was there payable when they said. process took exactly 3 months. I transfered the funds to my bank account and am really pleased with my transaction. Thanks O2 for the great service I havent had any problems with the cash back or the sim.
  Jack2463 | 08 Nov 2009 Report Abuse
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Bad bad....havent received any money to date....dont bother wasting money on o2
  | 08 Nov 2009 Report Abuse
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Realy slow with cashback i joined 02 on the 30/7/09 and it took untill 02/11/09 to track to my account and reading the statistics it looks as if it may be another 9 weeks befor it becomes payable so i haven't realy been in aw with this one
  | 07 Nov 2009 Report Abuse
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It was tracked really quickly
  cazbike | 07 Nov 2009 Report Abuse
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£100 cashback as promised and a great mobile tariff too!!
  Jordie413 | 07 Nov 2009 Report Abuse
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no problems 12 month sim cashback tracked quickly and paid on time pleasure to deal with thanks for the great offer
  suepot | 07 Nov 2009 Report Abuse
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does anyone know how long the sim only deal is available for at £100 cashback
  clairegrace | 05 Nov 2009 Report Abuse
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Tracked amazingly quickly.....the day after I received my new phone and contract.
  line | 04 Nov 2009 Report Abuse
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The cashback didn't register automatically and I had to submit a query in relation to it. However, O2 did eventually pay out - approx 4 weeks after the due date.
  | 03 Nov 2009 Report Abuse
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A good deal from o2! I signed up to a 12month o2 Sim contact, and this tracked and confirmed fine. 3 months into contract and I have just recieved the payment, so all is good.
  pak | 02 Nov 2009 Report Abuse
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Have n't got the Cashback yet. Bought 2 X 12 Months Contract Sim only on 1st Aug 09 with the cash back promise of £100 but did not hear anything till day 2nd Nov 09
  | 02 Nov 2009 Report Abuse
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This offer is very good unfortunately it had to be tracked manually so it will take longer until I can get the cashback.
  | 01 Nov 2009 Report Abuse
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made 2 purchases from O2 to get great £100 cash back deal. First purchase tracked immediately and money paid on time, 2nd purchase made 30Sep still not tracked by O2..........its now 1st Nov!
  lizb3 | 01 Nov 2009 Report Abuse
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This cash back from o2 was a great deal
  corrachan | 01 Nov 2009 Report Abuse
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Great experience with o2, my number was transferred very quickly and i recieved by new sim/phone within a couple of days. Payment was slow to track and took a couple of months for payment to be confirmed but cash was available to transfer on the date quoted. Very happy with o2 would recommend them to anyone.
  | 31 Oct 2009 Report Abuse
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cashback not released quick enough.
  glenn_murray | 29 Oct 2009 Report Abuse
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Went for 'o2 sim only' for £100 cash back deal back in September. It still hasn't been tracked - bad crack in my opinion. I had forwarded a note to them about 4 weeks ago but still have heard nothing....not a sausage - pull your finger out o2 !!!!!
  | 27 Oct 2009 Report Abuse
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Received the cashback after submitting a claim. But went through very qickly afterwards.
  Joe_Barrick | 22 Oct 2009 Report Abuse
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