Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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I have not received any cashback and I am still waiting for an answer. Would appreciate your help in letting me know when I can expect this back. Kind regards, Abigail
  | 02 Dec 2009 Report Abuse
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Tracked at the correct amount and very quickly.
  kevadlem | 01 Dec 2009 Report Abuse
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Took four months and had to put in a manual claim but got the money in the end.
  dostray2 | 28 Nov 2009 Report Abuse
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Only tracked £23.56..Has anyone else had this? Will the amount increase?
  | 27 Nov 2009 Report Abuse
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took a while,about three months, but got my full cashback!
  795955919 | 26 Nov 2009 Report Abuse
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Took a long time to track, but otherwise good
  cashbonus | 26 Nov 2009 Report Abuse
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Total Rubbish......Ordered 5 months ago. Said would be reimbursed after 3 months....2 months over and still waiting for cash. Dont bother!
  | 24 Nov 2009 Report Abuse
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I am awaiting £100 cashback from O2
  RajatAhluwalia | 24 Nov 2009 Report Abuse
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Initially failed to track - I panicked as it's my first Topcashback purchase and i didn't know how it worked, but i submitted a manual claim sent 1 nudge to Topcashback and approx 4 months later i've just been paid out £100 (well claimed anyway and just waiting on the cheque) ........... Its transformed how i will buy online... To Sum Up: Takes ages but - DOES work eventually...
  | 22 Nov 2009 Report Abuse
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i bought sim only on 12 months deal,which was 100 cashback ,i got only 22.65p on my acount.
  | 18 Nov 2009 Report Abuse
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Took ages to get the cashback..but it eventually arrived!
  jaig | 18 Nov 2009 Report Abuse
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Had to do a manual claim to get the cashback and received it after about four months.
  | 18 Nov 2009 Report Abuse
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took about three weeks for pay monthly to be tracked
  | 18 Nov 2009 Report Abuse
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After 3 and a half months the cashback still has not been paid and i have been told it could be a few more weeks befor it becomes payable hardly used the phone as a result and have nearly paid o2 £100 on the contract so far realy slow to see results
  | 17 Nov 2009 Report Abuse
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Tracked within a couple of days and this cashback was paid out on time - really pleased with 02 service.
  doddy1 | 16 Nov 2009 Report Abuse
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A little slow to payback, but got there in the end. recommended.
  kerseco | 16 Nov 2009 Report Abuse
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Really straightforward site and very easy to chosse the product, order it, pay and wait. Sim card was delivered within 3 working days, as promised. Instructions with Sim were very easy to follow.
  | 15 Nov 2009 Report Abuse
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great transaction thanks
  fran73 | 14 Nov 2009 Report Abuse
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took a while but looks like it has tracked eventually. still pleased with the amount though.
  796262813 | 13 Nov 2009 Report Abuse
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should have tracked at £100 but did not and tracked at £23.56 this is not what i expected and extremly disapointed with this, o2 should not advertise £199 for a 12 month sim then track this £75+ below this.
  Billy31 | 13 Nov 2009 Report Abuse
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i did this for my partner a few months ago and it took a little while to be confirmed but payment has just cleared in my bank, im just in process of doing this for a friend aswell highly recommend
  clairegrace | 13 Nov 2009 Report Abuse
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mine didn't track full £100 amount but instead only £24. So I've cancelled the order. Didn't think I could trust O2 over this. Watch out for O2. I've recently had many problems.
  rawjaw | 13 Nov 2009 Report Abuse
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Didn't track automatically, so opened an enquiry. Waiting....
  | 13 Nov 2009 Report Abuse
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Took about 3months toget the money tracked so you newbies out there don't hold your breath. Great deal though makes the underuse of the tariff worthwhile.
  | 12 Nov 2009 Report Abuse
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Cashback seems to have finally come through. Took time, but it did happen.
  | 11 Nov 2009 Report Abuse
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