Get up to £42.00 of your purchase back when you shop with Shell Energy Utility Join TopCashback Free
Get up to £42.00 of your purchase back
when you shop with Shell Energy Utility

Shell Energy Utility Reviews

Reviews and experiences from TopCashback members who have shopped with Shell Energy Utility. Log in to review
Shell Energy Utility Reviews
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The cashback procedure was great. The company is the pits do not go there whatever they offer!!!!!
  gillberrill | 13 Aug 2021 Report Abuse
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Cashback declined without reason, only reason I choose this supplier was because of the cashback. I followed the t&c's so there is no reason to decline it, just shows the lack of integrity of this compan, avoid!!
  ryan bronger | 18 Jul 2021 Report Abuse
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Although the promised cash back is welcome, it has taken six months to arrive. Not a good customer service.
  vauxhall2005 | 06 Jun 2021 Report Abuse
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Cash back paid at the advertised amount and within the period stated.
  FlyingboatMan | 03 Apr 2021 Report Abuse
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Changed from Eon to Shell on 10/12/20. As of 26/3/21 Shell still haven't sorted my account out. They have also doubled my standing charges without informing me. I have telephoned them and emailed them and all I get is gibberish replies. Utterly appalling company.
  Tom2012 | 26 Mar 2021 Report Abuse
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super quick
  stevhc | 05 Dec 2020 Report Abuse
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After a nudge I received full payout.
  valentineday14 | 24 Nov 2020 Report Abuse
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Very good - no hassle to get £60 cash back
  Buster1952 | 01 Oct 2020 Report Abuse
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Money for nothing , just log into topcasback for ALL spending
  norton32 | 23 Sep 2020 Report Abuse
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Bulb 100% Renewable Energy: This referral link gives auto £50 account credit once you switch instead of waiting for possible cashback... Bulb(dot)co(dot)uk/refer/tome6310
  TommyTbone | 07 Jul 2020 Report Abuse
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You don't expect a top name like Shell to have such an APPALLING attitude and totally ignoring customers claims.
  amips | 13 May 2020 Report Abuse
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Don't bother Shell wont pay!!!
  Chrisanth | 21 Apr 2020 Report Abuse
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It was a shame that this company took so long to acknowledge cashback. It did not seem to help that it changed name not long after I joined it.
  SAD12 | 29 Mar 2020 Report Abuse
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still waiting is been a year
  fil1300 | 28 Mar 2020 Report Abuse
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Nearly 1 year on and still no cashback, still "waiting for retailer"
  ajduke | 26 Mar 2020 Report Abuse
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Still waiting for my missing cashback a year later!
  bexywoo | 16 Mar 2020 Report Abuse
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I decided to opt to go with Shell as was saving on my montly payments in addition to the good cashback on offer. 13 months later after submitting a cashback claim am still waiting for my cashback :(
  MUTLUAY2014 | 13 Mar 2020 Report Abuse
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A year later still no cashback, claim lodged but just ignored
  alanm77 | 10 Mar 2020 Report Abuse
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10 months and still waiting for cashback
  expressman33 | 06 Feb 2020 Report Abuse
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still not tracked after 9 months and topcasback are having no luck in trying to resolve. worst merchant, avoid
  bezfred | 01 Feb 2020 Report Abuse
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disgusting!! after 7 months
  Abbas_motara | 27 Jan 2020 Report Abuse
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Did not track at Shell's end (Many didn't at the time of takeover from First Utility), sent in claim and Shell have had it over 8 months, still nothing!! Shell Energy are a disgrace!!.
  sherrytrifle | 13 Jan 2020 Report Abuse
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no cashback no reason
  kathleen1 | 27 Dec 2019 Report Abuse
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Did not track at Shell's end (Many didn't at the time of takeover from First Utility), sent in claim and Shell have had it over 8 months, still nothing!! not impressed with Shell Energy.
  sherrytrifle | 19 Dec 2019 Report Abuse
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no cashback no reason
  kathleen1 | 25 Nov 2019 Report Abuse
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