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Get up to £42.00 of your purchase back
when you shop with Shell Energy Utility
Shell Energy Utility Reviews
Reviews and experiences from TopCashback members who have shopped with Shell Energy Utility.
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Shell Energy Utility Reviews
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Tracked, in spite of company change. Great! Thanks to TCB
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Reader133 | 28 Jul 2019
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paid in a reasonable time and tracked ok
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jessicatuckman | 22 Jul 2019
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I took a two year energy deal in December 2017. I still have only had half of the cashback due . I have a screenshot of the offer and an e-mail from the company showing that the purchase was "in date". I have chased on a monthly basis but it is just ignored. Would I do it with them again, sadly not.
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Dave_Gill | 20 Jul 2019
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So far as a newly customer, for my broadband and energy service, it really has Ben poor customer service from SHELL , I was made 1 week without the access of broadband in the middle of my daughter s exams and me working from home , now the installer for the nest control fail to turn up even though this was booked weeks in advance, I shall definately share this experience !!
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| 08 Jul 2019
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Terrible - past two have both been problems
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Jpm1 | 04 Jul 2019
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Took a long time to payout - 7 months.
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dozey | 03 Jul 2019
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Tracked fine. Approx 24 weeks to pay out.
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Rawrb | 27 Jun 2019
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took over 9 months until I received cashback. Got their in the end after me sending numerous emails chasing this
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westyrs | 24 Jun 2019
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Tracked as zero until a complaint raised and when it did track has done so at a lower rate than advertised when I clicked through (not TCB's fault, clearly Shell's). It has taken 5 months to progress to payable -- poor, poor, poor. Just as well their energy customer service is actually good.
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ciorstaidh | 24 Jun 2019
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payment still pending after almost 4 months
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dirtydog351 | 21 Jun 2019
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The billing for this company is very creative and cashback is not as clear it should be
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| 03 May 2019
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Cashback initially tracked as zero and took around 4 months to move to the correct amount. Eventually confirmed and then paid but the whole process was very slow.
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__alexward__ | 23 Apr 2019
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Top company very quick
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kozakkenweg | 21 Apr 2019
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Terrible company dont waste your time
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IanG78 | 17 Apr 2019
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4 days now and still waiting for my cashback to track ...
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julieclose | 01 Apr 2019
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Still no cashback 13 months later, AVOID
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danbcn | 10 Mar 2019
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Switched to a dual fuel deal with First Utility through TopCashback but it's showing as £0 cashback. Have lodged a claim but don't understand why First Utility haven't validated the claim.
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Christine742 | 25 Feb 2019
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