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Get up to £42.00 of your purchase back
when you shop with Shell Energy Utility

Shell Energy Utility Reviews

Reviews and experiences from TopCashback members who have shopped with Shell Energy Utility. Log in to review
Shell Energy Utility Reviews
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7 months in, still no sign of any cashback. Poor
  PaulAna | 25 Nov 2019 Report Abuse
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This retailer did not track and i still haven't got any money back and it has been 7 months so far. To be honest i will be staying away from this retailer in future when it concerns cashback
  Zoe1470 | 19 Nov 2019 Report Abuse
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Did not track at Shell's end (Many didn't at the time of takeover from First Utility), sent in claim and Shell have had it over 5 months, still nothing!! not impressed with Shell Energy.
  sherrytrifle | 01 Nov 2019 Report Abuse
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Cashback never tracked
  novadragon849 | 24 Oct 2019 Report Abuse
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still waiting not tracked not sorted
  kathleen1 | 22 Oct 2019 Report Abuse
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Declined even though all links followed. Bit annoying
  Pjtux14 | 19 Oct 2019 Report Abuse
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Still waiting for cashback, since April 2019. I would advise any utility comparisons to be done without the cashback promise to decide whether it is work it
  SuzanneAbbott | 18 Oct 2019 Report Abuse
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Good cashback
  Jann123 | 15 Oct 2019 Report Abuse
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really good experience thank you
  Lucy_Worrall | 11 Oct 2019 Report Abuse
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well over 6 months and I'm still waiting for my cashcack
  expressman33 | 09 Oct 2019 Report Abuse
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5 months still not been paid also double's your monthly payments when you are corrected
  shem1 | 02 Oct 2019 Report Abuse
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Only took 2 years to pay out! (Was First Utility)
  Noz1985 | 02 Oct 2019 Report Abuse
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Excellent pay back time. Good service
  charlie208 | 27 Sep 2019 Report Abuse
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BIT LATER THAN EXPECTED BUT PAID IN FULL
  lesfussey | 25 Sep 2019 Report Abuse
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Took about 4 months to become payable but expected it to take a while. Cashback tracked with no issues
  mick9494 | 22 Sep 2019 Report Abuse
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5 months no cashback
  kathleen1 | 21 Sep 2019 Report Abuse
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Still waiting for cashback, its been over 4 months
  Whineil | 14 Sep 2019 Report Abuse
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Took 7 months to receive my cashback for this and still waiting for another £58 to clear from shell had to make several complaints to get my money finally tracked at the right amount would be nice to see my £58 outstanding from them paid far sooner.....noticed topcashback is getting worse at tracking and paying the correct cashback
  pisces81 | 07 Sep 2019 Report Abuse
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I am still waiting for any sign of the cashback, currently waited for 4 and a half months - which I don't think is acceptable from a customer service point of view. Initially didn't track so had to chase - don't bank on receiving the cashback when you make your switch decision
  SuzanneAbbott | 31 Aug 2019 Report Abuse
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No cashback as yet after 5 months, don't hold any hope of getting it !!!
  slees1973 | 29 Aug 2019 Report Abuse
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Never got my cashback despite chasing numerous times
  Murphylynn | 27 Aug 2019 Report Abuse
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If you're doing it just for the cashback...don't bother. The amount shown tracks at zero for the first month and then it took another 3 months to get the payout. This eventually was only due to customer care paying it early as I had been pestering them for it.
  lynnemharrison | 22 Aug 2019 Report Abuse
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Took a while to go through, possibly because I started my switch when they were still First Utility. Tracked in the end so happy with outcome
  DannyMcCann | 09 Aug 2019 Report Abuse
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Worked out just right
  maverickicon | 04 Aug 2019 Report Abuse
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Perfect service
  Ethel_Gwilt | 31 Jul 2019 Report Abuse
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