Get up to £42.00 of your purchase back when you shop with Shell Energy Utility Join TopCashback Free
Get up to £42.00 of your purchase back
when you shop with Shell Energy Utility

Shell Energy Utility Reviews

Reviews and experiences from TopCashback members who have shopped with Shell Energy Utility. Log in to review
Shell Energy Utility Reviews
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eventually
  Jamjosh | 16 Jul 2018 Report Abuse
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Quick response
  sopan1986 | 29 Jun 2018 Report Abuse
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Excellent value for money and easy to use website
  dts0da | 28 Jun 2018 Report Abuse
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Tracked correctly and reasonably fast pay out. WOrked out cheapest for Gas and Electricity for me and fixed until June 2019. I'll look forward to another supplier and cashback deal then.
  bluntg | 27 Jun 2018 Report Abuse
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trustful and reliable.
  peggypycheung | 21 Jun 2018 Report Abuse
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good comuincation and very helpful
  steven3087 | 21 Jun 2018 Report Abuse
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still waiting after a year for £42 missing claim lodged months ago still awaiting supplier feedback
  joyceyb | 12 Jun 2018 Report Abuse
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after submitting a cashback claim first utility were quick to add the appropriate cashback.
  Hockey7943 | 05 Jun 2018 Report Abuse
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SO EASY ALTHOUGH WARY AT FIRST NO WORRIES AT ALL
  Bernybenn1907 | 22 May 2018 Report Abuse
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Its been 6 months since i raised a claim over the cashback they paid out ( half of hat it should be) and it is not close to being resolved, im still waiting for First Utility to deal with the claims file that was sent to them back in November - poor show! I'm also still waiting for my smart meter to be installed after 9 months as they needed to get a part in stock! I would not recommend using FU to anyone at this point, the service is shocking!
  Claggy6 | 10 May 2018 Report Abuse
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Was a little slow at +3 month but generally hassel free I didn't have to spend time chasing it
  1nitinp | 06 May 2018 Report Abuse
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Swap over no hassles - so far so good
  saintyick | 16 Apr 2018 Report Abuse
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Paid on time
  stu8morgan | 12 Apr 2018 Report Abuse
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Absolutely shocking, avoid! I chose to go with first utility as the cashback seemed a great incentive. Both myself and my mother in law moved at the same time so I did 2 transactions and should have received £125 cashback for both. I followed the guidance and took out the correct accounts. Neither tracked so I had to inform topcashback, now after 4 months I have had 2 payouts, 1 for £25 and 1 for £85, despite them both being the same kind of accounts. I have chased and chased but still got no further.
  jenniferhannington | 07 Apr 2018 Report Abuse
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Amount received was less than said, but still okay
  brucebrendon | 04 Apr 2018 Report Abuse
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Really slow. Had to open a claim to get the cashback even registered. Not good enough.
  azizukman | 23 Mar 2018 Report Abuse
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Poor Cashback, stil lwating on them confirming it nevermind receiving the cash from end of last year
  Alanc1 | 21 Mar 2018 Report Abuse
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Fast and high, great service.
  Olly_Baker | 19 Mar 2018 Report Abuse
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Fast and high, great service.
  Olly_Baker | 19 Mar 2018 Report Abuse
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Happy with them so far
  chreeso | 01 Mar 2018 Report Abuse
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Easy cashback experience
  Mvb525 | 24 Feb 2018 Report Abuse
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very easy and pay out very quickly 100% well done first utlility
  pitpie1 | 16 Feb 2018 Report Abuse
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good service, fast cash back
  binoops | 10 Feb 2018 Report Abuse
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Great. Cachback received within stated time frame. Cheaper bills too!
  Jemsk1 | 06 Feb 2018 Report Abuse
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After not initially tracking, it all worked out great
  EuroGoran | 06 Feb 2018 Report Abuse
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