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Get up to £140.00 of your purchase back
when you shop with Sky Broadband & TV

Sky Broadband & TV Reviews

“Unbelievable — amazing service and products bought, and the fastest cashback ever” is how one TopCashback member described their experience after choosing to write a Sky Broadband review. They are far from being alone in singing the retailer’s praises as you will find plenty of other positive remarks in the Sky Broadband reviews below.

Most of the praise is reserved for how quickly members received their cashback, with some of the feedback including “tracked fine and paid out earlier than expected”, “fast tracking and, unbelievably, paid within weeks of service going live”, “tracked quickly and was also paid much faster than suggested” and “I have never had a problem receiving any cashback from Sky — very prompt”. While there is some negative feedback regarding cashback, you will also find comments praising Sky for their products and customer service. Take a look below and you will see remarks such as “first class product and service” and “best broadband supplier”.

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Sky Broadband & TV Reviews
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had to lodge missing claim but it sorted now and do any of you read small print t&c states cashback will track low to start and then be normal amount after 6 months please be patient.
  helenhanson | 18 Mar 2015 Report Abuse
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Didn't get the cashback and we were genuinely new customers
  kh1009 | 17 Mar 2015 Report Abuse
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Scam don't use this, as it gets your hopes up and they don't pay you!
  Tazz2k | 16 Mar 2015 Report Abuse
 
Hi there, please let me assure you that as soon as the cashback for your transaction has been received, you will see your account updated to reflect this. As these are only estimates though, sometimes it can take longer to progress, but I would hope to see this move through to payable for you soon. Best wishes, TopCashback

TopCashback
 
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I order my sky October 11th 2014, an its just hit 6months now and still nothing. Personally I wouldn't bother using this again,
  Tazz2k | 16 Mar 2015 Report Abuse
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7 months since initial purchase. Still no cashback!!! what is going on!?!?
  | 16 Mar 2015 Report Abuse
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ABSOLUTE JOKE BEEN OVER 6 WHOLE MONTHS THIS IS THE ONLY TRANSACTION I HAVE HAD TO WAIT THIS LONG FOR !!!!!!!!!!!!
  thomasa1622 | 12 Mar 2015 Report Abuse
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I am an existing customer and have noted that if I try to upgrade or change my package via topcashback i get an email from Sky saying there is a problem with the order and asking me to call them to complete it - which of course invalidates the topcashback offer. When I don't use TCB - amazingly the online upgrade goes through fine. Anyone might think Sky are doing this deliberately to circumvent the topcashback offer - which they often don't pay anyway. Seems a little suspicious to me!
  MARTYM8 | 12 Mar 2015 Report Abuse
 
Hi, this should not be the case and if you should find that this continues to occur for you, then I would suggest contacting our Customer Care Team via a support ticket so that we can take a look into this. Best wishes, TopCashback

TopCashback
 
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THERE'S SOMETHING SERIOUSLY WRONG THAT THIS HAS NOT BEEN PAID ITS OVER 6 MONTHS !
  thomasa1622 | 10 Mar 2015 Report Abuse
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Still waiting for my money. Being spoon fed copy and pasted responses isnt good enough. The cashback was a caveat for taking the contract . This money needs to be chased properply by TCB its a disgrace
  aid1985 | 10 Mar 2015 Report Abuse
 
Hi, please be assured that this will be receiving the attention of the merchants network who will work towards getting any expected amounts to you as swiftly as possible, this can sometimes take longer than expected as we are only able to provide estimates, but I hope that it is not too much more of a wait for you. Thank you for your continued patience here! Best wishes, TopCashback

TopCashback
 
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Been 23 weeks and still waiting on cashback to be payable. Have raised a ticket but nothing, so disappointing.
  char0507 | 09 Mar 2015 Report Abuse
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Why are we waiting!? .... Estimated 13 weeks, now we are on week 18 :(
  freyavan | 09 Mar 2015 Report Abuse
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The cashback soon showed up as confirmed but took five and a half months before it became payable. It seemed to take a long time but I am pleased to have received the cashback and Sky broadband has been fine.
  jackiey | 06 Mar 2015 Report Abuse
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slow to pay out and terrible customer service
  aussiemist | 04 Mar 2015 Report Abuse
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13 weeks @ confirmed and still nothing, impossible to get i touch with topcashback, i would advise to try another site as many customers are not getting a pay out via sky with topcashback
  coolcraig | 02 Mar 2015 Report Abuse
 
Hi, sometimes it can take longer for the cashback to come through as we are only able to provide estimates, but please be assured that as soon as the expected amount has been received, you will see your account updated to reflect this. Kind regards, TopCashback

TopCashback
 
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Never paid cashback and gave no reason.
  Cannoo | 25 Feb 2015 Report Abuse
 
Hi there, I am sorry to hear that this was not a successful transaction for you, I hope that any future transactions go on to progress more smoothly for you. Best wishes, TopCashback

TopCashback
 
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Confirmed a long time ago but still not payable after 4 months. A joke
  akahar91 | 21 Feb 2015 Report Abuse
 
Hi there, we are only able to provide estimates as to when we would expect the cashback to be received and as this time has only just passed, could you kindly allow a further 4 weeks for the cashback to come through? Please do contact us via a support ticket though if this does not become payable for you in this time. Many thanks, TopCashback

TopCashback
 
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4th october and still no cashback. Dont ever believe it will actually arrive in my account. Makes me wonder why i bother clicking through topcashback!!
  dan_Schofield | 19 Feb 2015 Report Abuse
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Never recived cash back for a transaction in 2013 very poor service, Top cash back do not have a comment section for existiting sky customer so i guess they must have a lot of issuuue with them
  Dipesh_Dave | 19 Feb 2015 Report Abuse
 
Hi there, we will always do what we can to get any expected amounts to you but this decision is ultimately that of the merchant, hopefully any future transactions go on to progress more smoothly for you. Best wishes, TopCashback

TopCashback
 
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if there was zero stars thats what i would have given .... oredered sept its now feb and still nothing i didnt even recieve the vouchers i have paid 5 bills and its still showing as confirmed like it was from 1st week oct will def use a different cashback site next time !
  princessallan | 17 Feb 2015 Report Abuse
 
Hi there, if you could get in touch on a support ticket regarding this, our Customer Care Team would be more than happy to take a further look into your transaction for you and advise here . Kind regards, TopCashback

TopCashback
 
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Oct 16th claimed cash back- time scale changed to 15 weeks, then as the date got closer when to 26 weeks, then three weeks later when to 17 weeks which was two weeks ago. Don't think I will be seeing his money
  Leannewils | 17 Feb 2015 Report Abuse
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been over 20 weeks longest wait for cash back going
  thomasa1622 | 14 Feb 2015 Report Abuse
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Still waiting for my cashback to become confirmed it has now been 20 weeks. I wish I had used the other cashback site as it is faster paying
  thomasa1622 | 14 Feb 2015 Report Abuse
 
Hi there, we are dependent on receiving the funds from the merchant before we can pass these forward to you and I am sorry that this is taking longer than expected. As we are only able to provide estimates, this can occur from time to time but as soon as the cashback has been received, your account will go on to be updated. Thank you for your patience here. Kind regards, TopCashback

TopCashback
 
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Sky take just over 18 weeks to pay the cashback I'm on my second cashback with them,people are too quick to complain about free cashback I expect mine in a week or so but if not then I'll just keep checking back :)
  | 14 Feb 2015 Report Abuse
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second revire still no cash back been way to long i am now giving up hope it will arrive been waiting since october 12th 2014 no money at all
  | 13 Feb 2015 Report Abuse
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ordered end sept / start of oct and still waiting for cashback bearing in mind ive paid 4 or 5 bills and still showing 13 week wait its been confirmed for about 2 months and still nothing wish i had just went straight to sky and at least got the free vouchers they offer and i would have recieved them before christmas !
  princessallan | 13 Feb 2015 Report Abuse
 
Hi there, I am sorry to hear that it is taking longer than expected to progress through to payable, until we receive the cashback from the merchant, we are not able to pass this forward to yourself but as soon as this comes through, which can sometimes take a little longer as we are only able to provide estimates, this will go on to be reflected in your account. Kind regards, TopCashback

TopCashback
 
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