Get up to £140.00 of your purchase back when you shop with Sky Broadband & TV Join TopCashback Free
Get up to £140.00 of your purchase back
when you shop with Sky Broadband & TV

Sky Broadband & TV Reviews

“Unbelievable — amazing service and products bought, and the fastest cashback ever” is how one TopCashback member described their experience after choosing to write a Sky Broadband review. They are far from being alone in singing the retailer’s praises as you will find plenty of other positive remarks in the Sky Broadband reviews below.

Most of the praise is reserved for how quickly members received their cashback, with some of the feedback including “tracked fine and paid out earlier than expected”, “fast tracking and, unbelievably, paid within weeks of service going live”, “tracked quickly and was also paid much faster than suggested” and “I have never had a problem receiving any cashback from Sky — very prompt”. While there is some negative feedback regarding cashback, you will also find comments praising Sky for their products and customer service. Take a look below and you will see remarks such as “first class product and service” and “best broadband supplier”.

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Sky Broadband & TV Reviews
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Sky have taken 3 direct debit payments from me now, cashback as confirmed but still awaiting payment, feeling a little wary looking at all the other comments :-(
  fifitrixietinkerbell | 09 May 2014 Report Abuse
 
Hi there, I am sorry to hear tjhat you feel let down, has your transaction passed the estimated payable speed provided on your account? Sometimes it can take a little longer for transactions to progress to payable as we are only provided with estimates based on how quickly the cashback has been produced in the past, but as soon as we have received the cashback, you will see this reflected in your account. Kind regards, TopCashback

TopCashback
 
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Sky installation was very quick and so far they have had 3 bills from me , very disappointed that despite my cashback being in the confirmed status for over a month and it being over 60 days still no sign of it becoming payable and by the looks of other reviewers i wont see it for a long time yet .... Very disappointing coz they are super quick to take your cash !
  _Carrie | 06 May 2014 Report Abuse
 
Hi there, It sounds like this has not yet passed the estimated payable speed provided on the Earnings section of your account. Please be aware that these are just estimates provided and it can sometimes take a little longer for the cashback to be received. Hopefully, you should see your transaction become payable for you within the estimated time. Kind regards, TopCashback

TopCashback
 
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I signed up on the 28th of Jan and it has been confirmed now for months. It has been frustrating to see many people got paid out in 4 weeks whereas I and many have been waiting many months. very dissapointed. Will not be using again!!
  | 03 May 2014 Report Abuse
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Brought complete package, and only got cashback for ordinary package. Let down, still waiting for it to be confirmed too even though it's £50 less then what was stated!
  ACheadle | 02 May 2014 Report Abuse
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One of the worst cashback customer. I had bought the sky broadband with the cashback for £89 which was has been in tracked state and never moved to payable and today (30/04/2014), they declined it without any reason. Worst cashback payer Sky.
  navos21 | 30 Apr 2014 Report Abuse
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Went payable quickly but still no payout after buying in January. Top cashback keep referring you to their 'woolly explanation' of having some issues with the merchant but are telling you not to lodge a ticket. With past experiences with top cashback it does seem that if it's a couple of quid then you get it but if it's a substantial amount then you struggle to get it paid. To top it all off sky took nearly a month to install a phone line and broadband in London! Wish I'd stayed with Virgin.
  Pindro | 30 Apr 2014 Report Abuse
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Installed in January, still awaiting cashback to become payable! Very long wait, now over 3 months! Come on Sky, please sort this issue out
  Mrsw22 | 29 Apr 2014 Report Abuse
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I purchased sky on 22 feb was confirmed within a week just waiting for it to become payable...... I don`t understand why some people have paid within four weeks and others have been waiting weeks or even months?
  joanne33 | 27 Apr 2014 Report Abuse
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Still waiting for cashback to be payable I ordered in January and still not received cashback after payinfg every month
  ilvjoel1011 | 26 Apr 2014 Report Abuse
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It took 19 weeks 5 days for the cashback to arrive in my bank, cleared as 'payable' on Friday (18th April 2014) and took till today (22nd April 2014) for it to be transferred through Paypal. I did have to contact TopCashBack support to confirm everything was going through, get the feeling that they keep hold of the commission as long as they can to gain interest while in the TopCashBack bank account.
  randomandy | 22 Apr 2014 Report Abuse
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Cashback took 14 weeks after installation to confirm, a further 9 weeks have gone by and I'm still waiting for it to become payable, not very pleased with this at all and becoming a little disheartened with the cashback/sky combination. Other merchants have paid out more quickly. Am a Topcashback Plus member and have paid my £5 subscription so had hoped for better service than this.
  Mummy2Jake | 18 Apr 2014 Report Abuse
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Ordered in December and still can't claim my cashback. Worst cashback experience by far.
  Chris89 | 15 Apr 2014 Report Abuse
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still waiting for cashback after 16 weeks
  gemmabetteralone | 14 Apr 2014 Report Abuse
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Still no cashback, also after 3 refusals of the M+s voucher saying they dont have any reference to it, but are looking into it.
  yaazook | 14 Apr 2014 Report Abuse
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Terrible!! nearly 16 weeks and still awaiting cashback to become payable, then i read some people were paid after just 4 weeks!! dont think i will be using this again, its just fustrating seeing that its there but cant have it!!
  | 13 Apr 2014 Report Abuse
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6 months now I've been waiting for my cashback!!! When I took the product it had average 12 weeks payout, now has average 14 weeks - but I've been waiting 26 weeks - as soon as the 12 months contract is up, I'm switching. This is not the way to retain customers - not that Sky will pay any attention to this! Very poor & very very disappointed.
  seasider3 | 11 Apr 2014 Report Abuse
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Despite a lot of negative feedback left for Sky TV here I decided to take the plung and I was not dissppointed I received my cashback after 4 weeks of purchasing from them so I'm pleased with the outcome. Thank you.
  | 11 Apr 2014 Report Abuse
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Sky installed on 24th December cashback was available straight away but still waiting for it to become payable 16 weeks later!
  hanaryderx | 09 Apr 2014 Report Abuse
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£25 m&S refused by sky already, not even recognising the voucher point blank.Will be switching at the end of contract.
  yaazook | 08 Apr 2014 Report Abuse
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Great offer, however no cashback payable yet... 17 weeks and counting
  franklindmorgan | 08 Apr 2014 Report Abuse
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Still waiting 20 weeks plus, no one is doing anything about it. So angry with sky that I will be cancelling as soon as I can with out a charge. Rubbish service from sky yet again. Why oh why do I let them fool me! top cash back, please do something about this. Get rid of sky off here if they cant pay up
  connor10 | 07 Apr 2014 Report Abuse
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I ordered my Sky at the beginning of March £115 cashback and £100 Tesco voucher. The Tesco voucher arrived within 2 weeks special delivery too. Sky have been great in terms of customer service the twice I have spoken to them. My cashback was confirmed after 3 weeks just after my first direct debit was taken I am now just waiting for it to become payable.
  taramorg23 | 06 Apr 2014 Report Abuse
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I ordered the product in June and although I got my M+S vouchers very quickly I am still waiting for my cashback!! 9 months and counting...
  StixTrix | 04 Apr 2014 Report Abuse
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Never got a penny for signing up. Contacted Topcashback regarding no tracking and no payment and got ignored. Total rip-off. If I'd let my friend refer me I would've gotten £75 in vouchers. My advice is to get a sky customer to refer you.
  | 02 Apr 2014 Report Abuse
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Over 4 months since installation, cashback is tracked and confirmed and still not payable! Argh Oh well at least ive had it half price for a while and I was going to sign up anyway. I did think the cashback was a bit too good to be true....
  Jmccarney | 31 Mar 2014 Report Abuse
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