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Get up to 18.9% of your purchase back
when you shop with The AA
The AA Reviews
Reviews and experiences from TopCashback members who have shopped with The AA.
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The AA Reviews
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Now paid. I think TC gave them a nudge after I emailed TC.
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| 22 Jun 2011
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Well now The AA have payed the £19.19 - but the £0.00 which is shown as payable should still be "£30.00 odd". In view of this portion of the Cashback not resolved, I will not be making any withdrawals from my account even though there are many other items confirmed as payable from other merchants!!
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rayjwacko | 22 Jun 2011
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I purchsed in January and it finally came payable today. Hopefully the delay that has occoured is nowsolved.
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Truck | 21 Jun 2011
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I had to submit amissing cashback claim but this was resolved fairly quickly
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| 21 Jun 2011
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Tracked quickly to confirmed state but took over 5 months before becoming payable
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vegman | 21 Jun 2011
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Waited bit longer then expected but received full cashback
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yossi2380 | 21 Jun 2011
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Having read both previous and subsequent experiences to my own, I think it is long time TCB showed their commitment to their members by temporarily stopping using their site to promote AA products/discounts and "so called" Cashbacks.
I feel if they really cared for their members interests, they would pluck up the courage to advise the AA or the third party acting on AA's behalf, that until such time as the bulk of valid outstanding Cashback Claims are met they are being suspended from advertising their wares.
Personally I would rather be told that I was receiving no Cashback at all (rather than have £19.19 confirmed and what should have been £31.31 additional Cashback being shown as £0.00 payable - total Cashback should be £50.50).
I could then make alternative arrangements for my Breakdown cover elsewhere, as I have "principles", which AA or the third party respresenting them obviously have not - I am now having my doubts as to whether Topcashback have any principles either??
Hoping Topcashback notice my posting and address appropriately??
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rayjwacko | 20 Jun 2011
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Avoid the AA if you are buying just for the cashback . Bought breakdown cover on 04 Jan 2011 & now 20 June still waiting for £50.50 cashback which apparently was payable on 30 April !
Have flagged with TCB but still no nearer getting cashback . Better value breakdown policies out there if you strip out the cashback . Not impressed with AA & unlikely to buy anything else of them based on the experience of this transaction . Avoid AA .
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IAN_HULL | 20 Jun 2011
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Insurance Puchased in Jan 2011
Cashback Due in April
Now Middle of June 2011 and still NO CASHBACK
Reading the reviews I'm not the only one - I've never had this problem with other insurers and I've been using TCB for 3 or 4 years now.
AVOID THE AA - Buy you insurance from someone else if you want you cashback to appear
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abc1234 | 19 Jun 2011
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Bought AA Breakdown in January, cashback due by 30/04, not received. Not happy
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| 16 Jun 2011
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the customer service team are very helpful
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| 15 Jun 2011
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Bought the Car ins policy 2nd of Feb to start 9 Feb, tracked and confirmed without a problem. Due payable at the end of May now 2 wks into June and still only showing as confirmed. TCB enquiry reply not very helpful, stated that the seller would need to see the policy running for a period of time. Isn't 4 months enough?? I agree with others that TCB should jump on this seller and move things on. Had home/contents with the AA last year and all went through on time if not a little earlier than predicted. Shame there's no continuity.
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elbe | 15 Jun 2011
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Always tracks well and is a great return on their cheapest cover.
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steve71 | 12 Jun 2011
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Order not tracked and had to make enquiry. It was then confirmed and after months of waiting it then became payable as £0.00. I should have received £50.50 cashback, i would not recommend.
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| 12 Jun 2011
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Very good service and polite person at other end
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dorgrif | 10 Jun 2011
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Very very slow getting cashback!
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basejax | 10 Jun 2011
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3 months later and still not tracked - have made enquiry - waiting
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shaidap | 09 Jun 2011
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Good communication and excellent cashback offered, prompt payment!
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missc06 | 09 Jun 2011
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money never sent, wont be using the based on cashback as it then costs lots more than expected.
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amir_khan | 08 Jun 2011
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I have had my AA cashback return to £0 three times now!! I took out my home insurance policy with them back in December and 6 months later I'm still battling with them to get my £38 cashback. I wish I'd gone with a different insurer now! Certainly won't be signing up to any other AA products in the future.
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Becrrw | 07 Jun 2011
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Avoid at all costs - I wish I'd read the reviews before I'd made my purchase. I'm due £60 back from a purchase made in January - I agree with other postings if TCB aren't prepared to tackle this mis-sell on their members behalf then the AA should not feature on their site.
Come on TCB lets see some action - we bought in good faith so don't let us down!!!
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| 06 Jun 2011
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Very slow to pay, was confirmed payable within first month in January 2011. Still waiting for payment in 31st May 2011.
States last payments received in March 2011 for payments in December 2010. Now 2 months later, we are still waiting for January's Payments.
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doublediscount | 31 May 2011
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Bought Home Insurance from the AA. Cashback initially tracked then disappeared. 4 months later I'm still waiting! Submitted an enquiry with TCB after 1 month and after a lot of chasing they say that the AA had declined the claim, but that they have resubmitted it last week. Reading other peoples' experiences with the AA, I'm not very hopeful I'll ever see my £38.
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CP_FLMS | 30 May 2011
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AA is a good company with great customer service. TopCash Back was great too. Recommended.
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| 29 May 2011
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