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Get up to 1% of your purchase back
when you shop with Thomas Cook
Thomas Cook Reviews
Reviews and experiences from TopCashback members who have shopped with Thomas Cook.
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Thomas Cook Reviews
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booked several hotel rooms for more than 6k through thomas cook,although you are not supposed to factor in the cahsback amount in a purchase this is what swayed us when booking with them and they know this will be the case for most people. cahback didnt track, we have put in a claim but hold out no real hope of this being honoured, as far as i am concerned this amounts to a form of fraud as they entice you to book with them with the offer of a large cashback on purchase, but clearly have no intention of honuring. will NEVER use thomas cook again because of this and take our business elswhere,
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derby32 | 18 Feb 2013
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Booked in October, still waiting on cash back despite being chased. Asked for reference numbers, sent them and then they disappeared from the radar. Not Top Cash Backs fault but wouldn't recommend Thomas Cook for cash back as a result
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kmg090698 | 16 Feb 2013
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Booked hotel back in September didn't track had to put in manual claim still nothing, I see they are offering increased cash back today 15.15% what's the point when they don't track it or pay it please TCB sort this out!
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lisptt | 01 Feb 2013
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Booked our honeymoon on the 14th May last year and it did not track. Submited a manual claim and 7 months later still no cashback. AVOID !!
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| 01 Feb 2013
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Didn't track, and then tracked at lower amount. Am still waiting for it to be rectified.
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martinski99 | 01 Feb 2013
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Still waiting since October to track. Same for Thomas Cook Essentials. Not good
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kmg090698 | 24 Jan 2013
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I booked a holiday whilst the 12.12% cashback offer was running. This was in September, it didn't track and since then TCB have contacted Thomas Cook and they have not dealt with it. VERY disappointing. I don't really see the point of advertising a much hgher % return on your TCB if it never tracks. It feels like I have been stung (whether thats true or not) I feel like TCB are doing all they can but to hear nothing at all since September on this from a major high street chain is disappointing.
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| 23 Jan 2013
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Excellent service all round. Was initially not tracked, but after submitting a claim, it was processed and made payable quicker than other cashback puchases (under 2 months).
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eddupnorth | 04 Sep 2012
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Amazingly prompt cashback experience. Good rate of cashback on holiday bookings
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v400pam | 20 Aug 2012
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Further to my comment on 21st july I have now received the cashback. Thanks yet AGAIN Topcashback for sorting this out with Thomas Cook, you're fab :)
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kazl28 | 02 Aug 2012
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Booked 2nd holiday this year with Thomas Cook and yet again it hasn't tracked. Will be at least a month before I hear anything. TCB are excellent with dealing with them but something isn't right when this happens. I wonder if Thomas Cook's difficulties are causing this problem.
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kazl28 | 21 Jul 2012
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Brilliant! Great holiday at bargain price and cashback too. The cashback has become payable after just 2 months. Well worth the wait and absolutely no hassle. Would definitely recommend.
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MarionTV | 26 Jun 2012
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Didn't track so had to lodge a claim. Topcashback dealt with it very efficiently and the £40 cash has been paid. Thanks Topcashback :)
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kazl28 | 13 Jun 2012
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Took about 5 weeks for cashback to show but it is there now thank you Top Cash Back for your help.
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868231 | 21 Apr 2012
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Booked holiday on the 14th March I have not received cashback yet. It is being looked at but could take months to sort out. Not happy.
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868231 | 16 Apr 2012
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Excellent service very helpful tailoring holiday will definately book holiday with Thomas Cook again in the near future.
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kellie02 | 09 Feb 2012
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Not yet tracked (purchased holiday 2 weeks ago). Put in a missing cashback query, now waiting for response.
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juliegreen | 31 Jan 2012
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Best price for Hotel stay and decent cashback..
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AndyBeds | 31 Jan 2012
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Tried to book package with TC. Kept refusing credit card. Advised by TC that you cannot use TCB to book holiday. Tried again going directly to TC and card refused again. Eventually booked over the phone. Whos wrong TCB or TC ? Anyone booked recently ?
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davybram | 25 Jan 2012
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i booked my holiday in sept 2010 and i am still waiting for my cashback of over £55...despite submitting a missing claims ticket...not happy...
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carra69 | 11 Jan 2012
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Easy to use website
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Nancy_McIlree | 15 Dec 2011
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Tracked immediately and paid within a few months.
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Bashchavz | 29 Nov 2011
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No problems at all...cashback paid at advertised rate.
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line | 17 Nov 2011
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