Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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Did not honour original offer. Be very careful with this retailer as it has taken months for them to come back decining cashback despite the fact the whole transaction is very well documented. TCB customer service was completely weedy when it came to standing up for the customer.
  Lynne0_8 | 13 Nov 2013 Report Abuse
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Did not honour original offer. Be very careful with this retailer as it has taken months for them to come back decining cashback despite the fact the whole transaction is very well documented. TCB customer service was completely weedy when it came to standing up for the customer.
  Lynne0_8 | 13 Nov 2013 Report Abuse
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Excellent so far but a sim only deal now has to wait the 3 months but thats fine!! Has anybody used this in conjunction with the employee discount scheme?? Will it invalidate the TCB??
  wingnutta | 07 Nov 2013 Report Abuse
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I thinks there's a conspiracy here. Of the number of people who have failed to have their cashback tracked and not paid out is awfully high looking that the comments this year. I think vodafone are advertising a good amount of cashback then not delivering ? What you say TopCashBack administrators ? I too failed to have my cash back tracked last week, when I did everything I normally do, clear the cookies etc. I'm not holding out for anything now, judging by the comments made.
  darto | 01 Nov 2013 Report Abuse
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Hi - Last week I came across a cashback offer of GBP 157 on Samsung galaxy s4 but this week it is reduced back to GBP 73.5. Would this offer be available again in near future?
  vvkzaveri | 22 Oct 2013 Report Abuse
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my cashback had not tracked so i submitted a claim. vodafone replied that i was not eligable since i used another sight. LIES LIES LIES!!!! Now I can not cancel the contracts since it took over a month for this answer!
  natdom89 | 20 Oct 2013 Report Abuse
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I waited five months for my cashback only to be told my "transaction cannot be traced." Avoid like the plague.
  Adnan_85 | 18 Oct 2013 Report Abuse
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My cashback didn;t track with Vodafone so I put in a missing cashback claim and heard nothing from them for over a year despite numerous nudges, reminder comments and re-supplyign the details of my claim and contact. Finally got told my claim was being rejected as it had been more than 12 months since the initial purchase!!! Awful service, awful company and TopCashback haven't been much better as they clearly weren't actively chasing the claim on my behalf. Furious with both companies.
  bluesfan1878 | 07 Oct 2013 Report Abuse
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Earned over £600.00 Nice one.... So glad I get £105.00 For every business account
  | 04 Oct 2013 Report Abuse
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Earned over £600.00 Nice one.... So glad I get £105.00 for every business account
  | 16 Sep 2013 Report Abuse
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Tracked perfectly and paid in about 8 weeks. Fantastic!
  TezzerBezzer | 07 Sep 2013 Report Abuse
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I started a contract with Vodafone in January and have just found out I am not getting the cashback stated, the reason given is 'Another marketing channel was credited with the sale'. Total rubbish.
  grahalex | 07 Sep 2013 Report Abuse
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Bought a sim only deal with cashback four months ago and the transaction did not traked. So sent a missing claim and four nudges to chase up the cashback and got the mail today saying the cashback is paid to some other website/promotional website and they are not going to disclose the name. Some serious fraud is going here.Please avoid the retailer or there is some serious issue with this cashback site. BEWARE!!!!!!!
  sandy339 | 04 Sep 2013 Report Abuse
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have been waiting for £75 cashback since feb 2011! its now sept 2013!
  tinkerbellsmumxoxo | 04 Sep 2013 Report Abuse
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Myself, my father and his partner (THREE PEOPLE) signed up for the SIM only package via TCB and NOT ONE of the transactions have tracked. There is clearly something very wrong with this merchant and I would suggest that TCB looks into this without fail. All three of us will now raise a claim
  | 16 Aug 2013 Report Abuse
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Myself, my partner and my son (THREE PEOPLE) signed up for the SIM only package via TCB and NOT ONE of the transactions have tracked. There is clearly something very wrong with this merchant and I would suggest that TCB looks into this without fail. All three of us will now raise a claim I have only just started using TCB and out of 4 transactions 2 have failed to track. I doubt I will continue to use this site if these claims aren't successful
  | 16 Aug 2013 Report Abuse
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Awful experience, turned both my sim upgrades to zero. contacted them via tcb and still no reply.
  helenandphoebe | 02 Aug 2013 Report Abuse
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I previously left comment on 22 April as full cash back had not been paid. Happy to say problem has now been resolved
  petts | 03 Jul 2013 Report Abuse
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Awful service from both Top Cashback and Vodafone. Order did not track so raised a claim. It's now been 6 months of waiting with no response, despite repeated emails and nudges. Don't count on the cashback when weighing up the price of the contract as it won't be paid!
  themorgatron | 03 Jul 2013 Report Abuse
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WOW, I never leave reviews, I took out my contract out just over 2 weeks ago and logged in today to find that my £131 cash back was confirmed and payable!
  crikio | 16 May 2013 Report Abuse
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Didn't pay out after many months of waiting. Claimed I had “Order cancelled or returned” which is BS!
  | 13 May 2013 Report Abuse
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order not tracked, will remove once appearing
  aelrayis | 08 May 2013 Report Abuse
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Pre-ordered Samsung S4. mobile delivered 26th April cashback paid 29th April. Tracked at £50 lower but very pleased with £101.00 Thanks TCB
  | 29 Apr 2013 Report Abuse
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I have similar problem with Vodafone as dunwoodie posting on 28 Mar 2013. I ordered an S4 with a deal promising £151.50 cash back. Originally tracked at full amount and now down to £75. I have also lodged a complaint and will remove comment if rectified.
  petts | 22 Apr 2013 Report Abuse
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just ordered S3 easter deal promising £151.50 cash back. when bought tracked at £60.60. not even sent the phone out to me yet and i am already over £90 down. have lodged a complaint, and will withdraw this comment if it gets sorted.took a long time to decide on the correct deal for this phone and there were cheaper deals elsewhere but after reading Vodaphone reviews thought they would pay out.
  dunwoodie | 28 Mar 2013 Report Abuse
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