Get up to £100.00 of your purchase back when you shop with Carphone Warehouse Pay Monthly Contracts Join TopCashback Free
Get up to £100.00 of your purchase back
when you shop with Carphone Warehouse Pay Monthly Contracts

Carphone Warehouse Pay Monthly Contracts Reviews

“Tracked straight away, paid within two months — great value.” This is how one TopCashback member described their experience of shopping with Carphone Warehouse through us. They are far from being the only one who has mentioned how quickly their cashback was paid out. Take a look at the other Carphone Warehouse reviews below and you’ll find many more comments along similar lines.

Other examples of feedback include “the payout was processed very quickly and didn’t have to wait long to be able to cash out”, “fast and generous cashback”, “quick payment — awesome” and “the cashback tracked really quickly and the product was delivered to my local store the next day”.

Another delighted member said: “Very straightforward to purchase from Carphone Warehouse and get cashback, which came through a lot quicker than I expected.” Other Carphone Warehouse review feedback praises them as a retailer, with some examples of the comments including “brilliant service, top marks” and “Carphone Warehouse is an excellent merchant which looks after people”. Log in to review

Carphone Warehouse Pay Monthly Contracts Reviews
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bought three phones only receined cashback for one
  pravin333 | 13 Aug 2014 Report Abuse
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Having received appalling service from Carphone Warehouse, I will avoid using CPW in the future, and will also reconsider purchasing through Topcashback. Carphone Warehouse have finally in August 2014 responded to a claim for cashback on a purchase made in June 2013, and they have refused to honour the claim, without giving the reason for their decision, so it is impossible to take the matter further.
  ctcb | 05 Aug 2014 Report Abuse
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Absolutely useless !! Did eveything right but cashback never tracked . don't bother
  shitney31 | 05 Aug 2014 Report Abuse
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Quite simply useless. It tracked really quick but 7 months later still not confirmed. Today had message from Top Cashback that it had been rejected and Carphone Warehouse gave no reason! Don't waste your time shop elsewhere if you expect cash back. Top Cashback were great though..
  Jeff_O | 05 Aug 2014 Report Abuse
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Did not track and an submitted claim denied after more than 6months.
  | 05 Aug 2014 Report Abuse
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Poor poor poor. Bought an Iphone from this retailer on the proviso that £30 would be credited to my account. Surprise surprise three months later and apparently they refuse to pay. I have proof that this was tracked via Top Cashback but apparently Merchant Says No. Can't fault Top Cashback for trying to chase however, great customer service there.
  | 08 Jul 2014 Report Abuse
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I ordered a phone with Carphone Warehouse back in December. The purchase tracked but a month later disappeared. I have the phone, contract and reference numbers along with the correspondence relating to the purchase. This was all passed onto Top Cashback but they refused to acknowledge it. I wouldn't use them again as they used false incentives and promises for my business and then failed to honour these after I signed up to them. There customer service also very poor and trying to speak to their call centre, well prepare yourself for an hour on hold and then being passed from one department to another until they cut you off. Avoid at all costs.
  ronniestarling | 08 Jul 2014 Report Abuse
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Order made & completed online. Cashback originally tracked at £20.20 but went to the correct £40.40 once confirmed. Has not yet been paid out so reserve the right to change my mind :-)
  willwebb1987 | 02 Jun 2014 Report Abuse
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Carphone Warehouse have declined my claim of £30.30 for new & upgrades to the Iphone 5s. Lodged a missing cash back claim, so i'll see what happens.
  Dindon80 | 27 Apr 2014 Report Abuse
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Avoid. As others have said, the phone did not arrive, when my wife rang to enquire she was told they would have to re-create the order from scratch,due to an issue with the address registered with O2 and low and behold, cashback declined. There are plenty of other phone retailers offering cashback, I would strongly advise using one of those.
  gazr26 | 20 Apr 2014 Report Abuse
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Phoned me to confirm order and sell insurance . Was told it won't affect cashback .but surprise cashback declined as order was finalise over the phone
  Carlknott_ | 19 Apr 2014 Report Abuse
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Cashback was fast, efficient and correct amount ...definitely recommend
  Indi | 15 Apr 2014 Report Abuse
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I upgraded to an iPhone5 last May - was promised £50 cashback which still isn't with me yet. Topcashback have been great in trying to get it so it's not their fault. Next time I upgrade I'll use another merchant - don't think CPW should be allowed on this site if they aren't going to give the money they promise to everyone.
  Francescah | 13 Apr 2014 Report Abuse
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Complete con!!! they offered £101 cash back on an Iphone 5 upgrade guess what no cashback - false advertising needs taking further!!!!!
  freyasonny | 08 Apr 2014 Report Abuse
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Tracked immediately, became payable in about 5 weeks. Very pleased!
  JS87 | 21 Mar 2014 Report Abuse
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Great service, cash back within 5 weeks, little longer than average but who cares, would use again.
  krismike | 19 Mar 2014 Report Abuse
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I bought a new phone through carphone warehouse on an upgrade. I entered all the details they asked and waited the next day for the phone. Instead I got an annoying man telling me that my order wasn't processed because I entered the wrong details. I had not. They asked for my address for the past three years so I entered those. He said I needed to enter the registered address O2 had for my phone. Anyway because of them not asking me for the correct details on the website, I now lose my cashback. I find this incredibly unfair. Oh and that annoying guy on the phone made me change my delivery address to my home because he said I would get a Saturday delivery and instead got a text saying it was going to be delivered to my home on the Monday instead. Rang up again to complain and change delivery details. Good contract price, but a lot of hassle otherwise.
  felicityb1983 | 06 Mar 2014 Report Abuse
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Had to order 4 times (each time through TCB) before finally placing order! It tracked first order but then declined it and has not tracked final order which went through. Ticket raise but hold no hopes! Avoid if you can as CPW sales dept tried to badger sale over phone so that they won't have to pay out cashback!!!
  | 26 Feb 2014 Report Abuse
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Absolute waste of time- not impressed with Carphone Warehouse or their after service when I made a follow up complaint. I ordered an iPhone 5C to be delivered to store in Carlisle- had to wait 2 days for it to be delivered without a working phone then went to pick it up- waited ages in the store while they tried to set it up, they couldn't and claimed that the upgrade wouldn't work from Orange to EE- however they could re-sell me the phone and in the process lose the cashback (which is why I went to them in the first place) If the upgrade doesn't work then I don't see how re-selling me the phone will solve the problem? To me it seemed they only wanted to resell the phone so I would lose the cashback. I left the store without a phone and went to the EE shop and purchased one the following morning which upgraded and was working within half an hour no problem at all - and actually I got a better deal despite not getting cashback. My first very disappointing experience of Carphone Warehouse, the assistant in the shop did try very hard to sort it out but could not get any good advice from the technical support team when she rang and their after sales complaints team told me they couldn't sort out the problem on my transaction and to be able to upgrade I would have to get a pac code and reorder and go through another probable 5 days of waiting as this transaction failed on a Friday. Complete and utter waste of my time- I wouldn't ever trust Carphone Warehouse again. The branch I used was Kingstown in Carlisle.
  suewalky | 20 Feb 2014 Report Abuse
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Another cashback claim declined. This merchant has 99.6% satisfaction why? as reading the feedback a lot of cashback have been declined. A good idea would be to put how many claims against each merchant and how many are rejected.
  AKS356 | 20 Feb 2014 Report Abuse
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Never received cashback of £30. Usual cop out of not using the correct click thru merchant. Scandalous. Phone broke after 6 months and CPW refused to accept liabilty Will never use CPW again. Too many other better providers.
  JohnPearson | 14 Feb 2014 Report Abuse
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Bought a new contract around 5 months ago, cashback of £100 didn't track initially so I filed a claim with TCB, sent a few nudges and have finally RECEIVED CASHBACK. My advice would be don't choose a contract with CW based on their offered cashback, only choose if it is the best overall deal around. Consider the cashback as a bonus.
  hcash4 | 10 Feb 2014 Report Abuse
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Purchased an I-phone 5S on an upgrade deal in November 2013, it tracked at 52.50 (wasn't worried as the details stated with may happen), however on the day I collected the phone it changed to declined. Still awaiting a response re: my claim. Will be very annoyed if they try to state that opting to collect the phone from the store as opposed to home delivery voids the cashback as the transaction is clearly still done online, it's just choosing to collect from a shop instead of waiting for a courier is much easier.
  GDad | 03 Feb 2014 Report Abuse
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I bought my new phone through Carphone Warehouse 12-months ago specifically because of the cashback on offer. They declined the cashback and refused to acknowledge my order even though I have proof of the new phone contract I had purchased with them. Took 12-months to dispute with them between myself and Top Cashback but still refused the cashback. Bad cashback merchant.
  twathappy | 30 Jan 2014 Report Abuse
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Had two cash back claims - both have been declined for (I think) spurious reasons! Just waiting to see if my appeal will get anywhere. Doubt if I will go to them again.
  slipperyjim | 26 Jan 2014 Report Abuse
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