Get up to £80.00 of your purchase back when you shop with Carphone Warehouse Pay Monthly Contracts Join TopCashback Free
Get up to £80.00 of your purchase back
when you shop with Carphone Warehouse Pay Monthly Contracts

Carphone Warehouse Pay Monthly Contracts Reviews

“Tracked straight away, paid within two months — great value.” This is how one TopCashback member described their experience of shopping with Carphone Warehouse through us. They are far from being the only one who has mentioned how quickly their cashback was paid out. Take a look at the other Carphone Warehouse reviews below and you’ll find many more comments along similar lines.

Other examples of feedback include “the payout was processed very quickly and didn’t have to wait long to be able to cash out”, “fast and generous cashback”, “quick payment — awesome” and “the cashback tracked really quickly and the product was delivered to my local store the next day”.

Another delighted member said: “Very straightforward to purchase from Carphone Warehouse and get cashback, which came through a lot quicker than I expected.” Other Carphone Warehouse review feedback praises them as a retailer, with some examples of the comments including “brilliant service, top marks” and “Carphone Warehouse is an excellent merchant which looks after people”. Log in to review

Carphone Warehouse Pay Monthly Contracts Reviews
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The quickest cashback I have received to date, had been put off, however cpw had a great deal on z10 that nobody could match so went ahead thinking a may not get cash back and got the full amount paid within 3 weeks.
  Smokey01 | 19 Dec 2013 Report Abuse
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I upgraded to the iphone 5C as it would work out better as long as I got the £101 cashback. It initially tracked at £50.50. I also received an email saying there was an issue and I was to call them. While resolving it I asked if it would effect my cashback and the guy said he would make sure to keep the same order number in order to keep it right. After a few weeks it uplifted to £101 and went to confirmed, I have requested it paid out as soon as it went to payable. I think I was lucky and it could have easily gone wrong. If they have you call them, mention the cashback.
  Rumik | 17 Dec 2013 Report Abuse
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Refused my cashback after waiting four months. I full-filled all of the requirements, and feel I have been royally conned. Do not touch this merchant. Am now going to use another cashback site, as the whole experience has shown me the this site, advertises false cashback. Very, very peeved!!!!!!!!!!!
  Amanda_Brompton | 17 Dec 2013 Report Abuse
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Long story short. Upgraded. Their website crashed at the end of purchasing. I received order but no cash back. Complained and followed through. Did not expect to ever see my £100 but low and behold got my money payable 2 months later. Very surprised but happy
  Hazelrobertson | 16 Dec 2013 Report Abuse
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I purchased a IPhone 5C this was an upgrade & carphone warehouse offered £101 cashback - inially was tracked @ £50.50 then is has been declined & I have received nothing!!! Very disappointed !!!!!
  freyasonny | 16 Dec 2013 Report Abuse
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Bought a Samsung Galaxy S3 on O2, 24 month contract for £14/mo. I picked up the phone from CPW shop. The Cashback tracked at half initially (52.50), which worried me, but then after a month or so became the full £105, which I claimed in Amazon vouchers for the extra 5%. Can't fault it really from either CPW or TCB.
  adginald | 16 Dec 2013 Report Abuse
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YOU WILL NOT GET YOUR CASHBACK! Carphone Warehouse should be THROWN off TOPCASHBACK for FALSE PROMISES... If you don't get a confirmation via email within a few hours They will have CANCELLED your order made through cashback sites & email you asking to "phone" for further details, but this is a PLOY to AVOID paying cashback your owed, as when you do they give you a different order number (made over phone & not online) so it's invalidated...it's VERY SNEAKY! Also DO NOT USE COLLECT FROM STORE, if you want cashback, as last part is completed in-store, which again means NO CASHBACK, I've never used such a underhanded company in my entire life!!!
  MrRichTea | 11 Dec 2013 Report Abuse
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Carphone Warehouse are sneaky, they cancelled my original order placed online and emailed to say that I needed to phone them to complete the order due to some error at their end. I didn't realise at the time that rather than reinstating my order they gave it a new order number. So although I paid 150.00 upfront and signed up for a 24 month contract the cashback didn't track because they had changed the order number, even after raising a case which took several months to get an answer, they refused to honour the deal. Very poor service from them regarding the order at the time too. I did not realise they'd cancelled the order, only that they emailed to say I had to phone rather than getting a confirmation email. They still kept my 150 quid even though they'd cancelled. Very poor indeed. I won't be using them again.
  rhrcb | 07 Dec 2013 Report Abuse
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Cashback advertised as £100, cashback not tracked, filed a missing cashback claim, 2 months later still awaiting response. Poor cashback experience. Wouldn't have bought the phone from COW if cashback offered so this is a misleading cashback offer.
  hcash4 | 05 Dec 2013 Report Abuse
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tracked at £0.00 for pay and go upgrade?? claim submitted.
  staking | 03 Dec 2013 Report Abuse
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Am a long term user of TCB, so know the drill and never normally have any issues. I purchased a tablet for my mum on aspecial offer and was supposed to get 4.50 back, and instead got 45p. Raised a missing form with TCB and even though I had copies of the order and paper work the network rejected it - stay away from these jokers.
  chunkylinc | 03 Dec 2013 Report Abuse
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Cashback tracked but got declined then a missing cashback claim also got denied. Only got my 24 month contract from Carphone Warehouse because it worked out cheaper with the cashback. Could have actually got a better deal elsewhere if I knew they wouldn't pay cashback. Last time I shop with Carphone Warehouse.
  ScoobyCon | 30 Nov 2013 Report Abuse
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This company has to be without a shadow of doubt the worst I have ever had the misfortune to deal with.I did an upgrade through Carphone Warehouse to O2.Cashback tracked OK.Original order never turned up at branch so after 3 days another ordered.Extremely poor level of expertise and professionalism of staff in branch.Unable to set new phone up or transfer contacts,etc from old phone.All sorts of excuses made by what I consider to be lazy and ill trained young staff.Numerous calls to call centre to complain and again, all sorts of excuses and contradiction of what other staff have told me.Fail to keep promises and never call you back and seem to give you the general run around.Finally got complaint to CEO team and was offered a miserly £34 compensation for the last three weeks of hell I've suffered from these people.Spoke to Citizens Advice who say Carphone warehouse have a legal obligation under the Supply of Goods and Services Act 1982 and therefore should adhere to these guidelines.Now reached a deadlock situation and case being referred to Trading Standards.Appalling level of Customer Service with badly trained staff who frequently say there's nothing more I can do to help you.What really surprises me this Company is by Royal Appointment to HM Queen!!Never again will I deal with this unhelpful, inefficient company.
  thriftyg | 23 Nov 2013 Report Abuse
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Cashback eventually declined after putting in a claim (now 9 months after purchase). Supposedly product not eligible for cashback - I checked this thoroughly on purchase. The only problem I have ever had with Topcashback!
  Caroline_2506 | 22 Nov 2013 Report Abuse
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Cashback not tracked, had to chase through topcashback, still awaiting response, bought mobile upgrade over 3 weeks ago.
  hcash4 | 21 Nov 2013 Report Abuse
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Do not use this company, very rude sales staff. Falsely advertised a phone at £37 per month and when I ordered it and had confirmation of the order would not honour the order as they said it should have been £42 per month. They said it was a mistake on their part but they still continued to falsely advertise the phone on their website. I would certainly not trust this company what so ever.
  elkian | 20 Nov 2013 Report Abuse
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Shock horror....Cashback declined...Seems like this company does this a lot...TCB needs to look into this company as seems a big con....
  Mojo40 | 18 Nov 2013 Report Abuse
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Carphone warehouse are the worst company I have dealt with in a long time. Their customer service is diabolical. They emailed saying they could not progress my order and to phone them. Did this and eventually sorted out. Now they have declined cash back. I am very annoyed with cpw and will certainly not be using them in the future. I am wondering if this was a tactic to avoid paying casback. I only hope tcb can sort this out for me.
  Barryg79 | 16 Nov 2013 Report Abuse
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I have purchased a new 1 phone through CPW (upgrade) only received 1/2 of cashback I was expecting????
  freyasonny | 06 Nov 2013 Report Abuse
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Tracked immediately and went straight to payable after a month. Super satisfied!
  hiiism | 04 Nov 2013 Report Abuse
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Ordered the iPhone 5s which was showing in stock on next day delivery. As the order came via topcashback it went on a backlog and as yet have not received it. Customer service have used all excuses... system crash, no stock, busy... however each time they have offered to do it on a new order and get it out to me next day. That way they can get around the cashback claim!
  doherty81paul | 31 Oct 2013 Report Abuse
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followed all the t&c that were on the website at the time I got my I phone 5, tracked straight away then after a month decline, now they have changed what is egilible for cash back, con artists!!!! don't be swayed by the cashback these losers are offering ,because they change the rules once you have purchased
  3910lee | 20 Oct 2013 Report Abuse
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Bought a Talkmobile 24m contract on 27 Sep, tracked immediately and payout of £37.12 (including 5% bonus) received via Amazon Voucher on 17 Oct. Highly recommended cashback experience!
  howverydareyou | 19 Oct 2013 Report Abuse
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Bunch of con artists. Place the order through topcashback, get told to call them because they need more information. Get told they need to cancel the order and place a new one over the phone. Goodbye cashback. Needless to say, I just cancelled the order full stop and will be buying elsewhere.
  steevie_b | 19 Oct 2013 Report Abuse
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I waited 4 weeks for word on cashback, only for it to be declined. I immediately lodged a case file and the next day it was confirmed and i had my £100 in my bank through paypal the day after that! Not sure what happened to make it automatically decline and then manually be put through, but it worked.
  | 18 Oct 2013 Report Abuse
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