Get up to £100.00 of your purchase back when you shop with Carphone Warehouse Pay Monthly Contracts Join TopCashback Free
Get up to £100.00 of your purchase back
when you shop with Carphone Warehouse Pay Monthly Contracts

Carphone Warehouse Pay Monthly Contracts Reviews

“Tracked straight away, paid within two months — great value.” This is how one TopCashback member described their experience of shopping with Carphone Warehouse through us. They are far from being the only one who has mentioned how quickly their cashback was paid out. Take a look at the other Carphone Warehouse reviews below and you’ll find many more comments along similar lines.

Other examples of feedback include “the payout was processed very quickly and didn’t have to wait long to be able to cash out”, “fast and generous cashback”, “quick payment — awesome” and “the cashback tracked really quickly and the product was delivered to my local store the next day”.

Another delighted member said: “Very straightforward to purchase from Carphone Warehouse and get cashback, which came through a lot quicker than I expected.” Other Carphone Warehouse review feedback praises them as a retailer, with some examples of the comments including “brilliant service, top marks” and “Carphone Warehouse is an excellent merchant which looks after people”. Log in to review

Carphone Warehouse Pay Monthly Contracts Reviews
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Bought iphone 5 through site,cashback declined and received no feedback from topcashback ! #beware
  Plymouth1089 | 13 Jun 2013 Report Abuse
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I had a problem with carphone warehouses website crashing when I was on the payment screen, as a result I had my cashback declined and had to lodge a missing cash back claim and its taken 7 months and im still hoping to receive it. All through CPW`s website crashing and due to no fault of my own.
  casperuk1980 | 05 Jun 2013 Report Abuse
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Carphone warehouse has now declined my cashback stating cashback not available on the product bought. This wasn't the case at the time as many others will testify who ordered the Samsung Galaxy Ace through them. I'm afraid this just makes CPW appear like the lowest rip off merchants. CPW you can't offer cashback on an item to gain custom, to then back track later you fools.
  Andy_Barnsley | 03 Jun 2013 Report Abuse
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Absolutely terrible. I have twice ordered a new phone contract and have had to manually claim both. 6 months later carphone warehouse decline the claim with the reason being: a change to our policy. Avoid! They are cowboys and I hope they go bust :)
  JayLad | 03 Jun 2013 Report Abuse
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Cashback tracked after a few hours only to go to 0 after 3 weeks. Absolutely terrible service, I will never ever use this company again.
  | 31 May 2013 Report Abuse
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Wow I am well impressed, my first payment from TCB. I must admit I was sceptical after reading some reviews of CPW payouts but to be fair, they paid out promptly and before the other purchases I have made previous to my CPW order (and I am still waiting for). Initially tracked at a lower rate but they paid out the £70.70 promised so can't grumble. Make sure your internet history etc. is cleared before logging onto TCB site. No problems here and will definitly use again. In addition CPW site was easy to use, delivered to store and assistant set it all up and was very helpfull so would also strongly reccomend CPW to anyone, got a lot better deal than i would going direct to O2 and with the cashback worked outs a lot cheaper.
  AndyMcK | 20 May 2013 Report Abuse
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Declined my order ... So I lost my cash back .. Saying not due an upgrade ... Then rang me and offered upgrade ... I got upgrade and no cash back ......Carphone warehouse saved £50 ...Bewarned !!!!!!!!!!
  ballinaah | 19 May 2013 Report Abuse
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Will make this my TCB mobile phone upgrade company of choice got my money payable in under 4 weeks got one through buymobiles.net still not payable after 9 weeks I now which company I will use in future
  spurs6191 | 18 May 2013 Report Abuse
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Got a new contract from Carphone warehouse. Cashback tracked at first then went to zero. I've put a claim in. I made sure to use a different company when purchasing my latest contract. Surely Carphone warehouse are losing more customers than they are gaining with this tactic.
  Andy_Barnsley | 16 May 2013 Report Abuse
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DO NOT USE!!! TCW, YOU SHOULD BE ASHAMED OF YOURSELVES FOR OFFERING CASH BACK THAT YOU KNOW YOU WILL NOT PAY OUT!! TCB SHOULD REMOVE THEM FROM THE SITE IMMEDIATELY!! I AM REALLY NOT HAPPY :(!
  | 13 May 2013 Report Abuse
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I was a bit worried reading other peoples reviews on their experience with CPW. However mine tracked in correctly and TCB matched another cashback site's offer of £80. Stayed at pending for 1 month then moved directly to payable. Good Service all round
  gener8or | 10 May 2013 Report Abuse
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Yet another poor experience, Tracked but shows as 0.00 as seems to be the norm! TCB should check out the customer reviews and remove this merchant.
  VECTRADU | 06 May 2013 Report Abuse
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Cashback tracked at below stated amount - entered claim request and then all cashback refused.
  CDB123 | 03 May 2013 Report Abuse
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Disgusted with Carphone Warehouse - no reason not to pay the cash back - all Terms & Conditions met. Will not be buying from them ever again!
  ljsaccount | 25 Apr 2013 Report Abuse
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Took out a new contract for my daughter's phone. Was supposed to get £50 cash back. Transaction tracked but a few weeks later turned to £0 cash back. Also had nightmare experience with delivery. Would never trust or use again.
  violetbloom | 25 Apr 2013 Report Abuse
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Judging by all the poor comments on here regarding the cashback being refused due to 'terms and conditions' , surely its about time Topcashback did something? they were clearly advertising cashback that they did not intend paying out and changing terms and conditions AFTER purchases were made!
  karenjj239 | 25 Apr 2013 Report Abuse
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5months of waiting and carphone warehouse have declined my cashback as I 'did not meet the terms and conditions' what rubbish! they happily paid out before on new contracts and nothing was done differently this time , I feel this is just an excuse not to pay , maybe I should deduct the £35 from my direct debit , very very poor
  karenjj239 | 25 Apr 2013 Report Abuse
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Bought an Ipad, Expected over £10 in cashback, they said didnt meet requirements, Not true is it Carphone Warehouse ?? Dont use this if you are banking on the cashback :(
  shazcant | 24 Apr 2013 Report Abuse
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purchased new contract phone december 12 cashback tracked strsight away £50.50 thwn 2 weeks later went to 0.00 rasied claim with tcb carphone have finally responded and declined the claim so no cashback not very happy will never purchase any product from them again
  | 24 Apr 2013 Report Abuse
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not a penny, even tried to make out it was in the T&C,s when order was placed, buy i know only the iphone was excluded from new 2 year contracts
  stephen_j | 18 Apr 2013 Report Abuse
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Like so many others, tracked at a lower amount than advertised which was no surprise as it is in the notes. More concerningly, it then went to zero and was refused. Worst cashback experience to date. The merchant notes at the time were: "Please note: your transaction may initially track at a lower rate before being uplifted once confirmed. You will not be eligible for cashback on any iPhone 5 purchases. Rates above include 1% Topup for everybody Carphone Warehouse cashback is available through Top CashBack on genuine, tracked transactions completed immediately and wholly online. CARPHONE WAREHOUSE CASHBACK can be earned simply by clicking through to the merchant and shopping online as normal. This merchant cannot currently track purchases made via a mobile device. Please ensure you use a laptop or desktop PC to enable cashback tracking." No mention of the Galaxy Ace being excluded as there is now.
  | 08 Apr 2013 Report Abuse
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TCW = Epic fail... Took the time to read T+C's and have ended up with refusal of payout. Disappointed and will avoid in the future.
  ChrisPii | 04 Apr 2013 Report Abuse
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Absolutely terrible from carphone warehouse, TopCashback should kick them off the site. Placed an order for contract on samsung galaxy ace (as many people seem to have), cashback tracked then changed to £0. It now appears they have added into their terms that the cashback isn't valid on the galaxy ace! Sorry but you cant just add that to your T&C's months later to justify denying my/everyone elses cashback you crooks! That's not how it works!
  mg234 | 01 Apr 2013 Report Abuse
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How disappointed I am with you Carphone Warehouse. Took out a new monthly contract on a Samsung Galaxy Ace expecting to receive £35.35 cashback as stated, only to be told 5 months later after many 'nudges' that the claim 'doesn't meet the terms and conditions set by the merchants'. What a laugh! Why was the offer advertised in the first place then? I now notice it says 'Galaxy Ace contracts are not eligible' which it did not state back in November when I purchased the phone!!!!!
  suzywoos | 24 Mar 2013 Report Abuse
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AVOID. I experiences really poor Service when placing am order for Talk Mobile. Initial order process was straightforward including online submission of PAC code. However everything went downhill from there. Been warned CPW use Yodel for delivery so you will been assured of two missed deliveries before eventually receiving your parcel, ask this ensures Yodel get maximum delivery feels. This is all despite being at home in full view of front door at the time of both missed deliveries! Talkmobile use Vodafone's network but provide a really poor service and IT wouldn't want to rely in getting a talkmobile signal when you need it. I find my work phone (in voda) has a much better signal. I reckon I will move to a better provider before the end of my contract unless service improves. To address insult to injury my cashback claim has been declined in the basis that my order did not 'meet the terms and conditions'. As a long time TC'er I always adhere to the stated process so find this statement and the lack of clarification of the reason indicative of the poor customer service CPW have provided throughout my dealings with them.
  Suze369 | 23 Mar 2013 Report Abuse
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