Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free

Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
	Cashback tracked immediately, and became payable within one month. Smooth transaction, and delivered within 1 day as advertised. Good network, great service.
	smudgery \| 21 Jan 2015 Report Abuse
	Do not believe TopCashBack claiming "O2" as fast paying merchant! It's a lie! All my cashback are well past 5 months and still pending and TCB is refusing to give any clear answer. TCB advertising/misleading customer by saying O2 is fast paying and at the same time when you try to open a ticket about delayed payments they give you the run around saying there are currently issue of delays with this merchant payout, so "Don't bother us!" Some service by TopCashBack!
	Ashrak \| 19 Jan 2015 Report Abuse
	As with a few others, transaction tracked very quickly however it's now been 5 months and it hasn't moved from pending. It's a significant amount in cash back terms and was an incentive for taking out the contract. Very disappointed to still be waiting this long.
	Just_nat \| 14 Jan 2015 Report Abuse
	Rubbish. Upgraded at end of previous contract in May. Tracked at £31.50, still pending at £31.50 after 6 months and can't raise a claim with TCB as it was over 100 days ago.
	towser44 \| 23 Nov 2014 Report Abuse
	I would urge anyone to keep a close track on the amount of weeks shown when their payout would be expected (e.g.13 weeks) I waited patiently and this went beyond that time, causing me problems to recoup it. Luckily Topcashback team worked on my behalf but I have only just received cashback from a transaction five months ago in June. I wanted to update my iPhone and chose O2 for a specific phone and the large amount of cashback(the offer was time sensitive) hoping this would cover cancellation fees on my existing phone contract. It hasn't been a smooth run and I have received some cashback but not all at once and not the full amount. I have found Topcashback to be the best cashback site and their team are efficient but I now diarise all my transactions and moniter them.
	Seasider21 \| 19 Nov 2014 Report Abuse
	Brought Phone back in July as o" had offer on for £94.50 Cashback . Tracked fine at £94.50 within hours. Payout said Around 12 Weeks so sat back and waited. Week 12 came and overnite cashback dropped to £47.50??? As soon I saw it raise ticket with Customer service Doing this the £47.50 became confirmed and wasmade payable. Now waiting to her back but not got much hope last time I will be using O2 for cashback
	boandersen \| 04 Nov 2014 Report Abuse
	Don't rely on this merchant to pay out accurately. I was entitled to £141. It tracked at £141 for three months and today has dropped to £30, so angry! Have emailed TCB but do not expect any support from them.
	PaulAlexWalker \| 08 Oct 2014 Report Abuse
	Transaction tracked immediately but seems to be taking ages to confirm. I know in the terms and conditions there's a validation period stipulated, but when I signed up many of reviews referenced how prompt payment was. I've been waiting months. When it does pay it will be a nice bonus.
	PaulAlexWalker \| 23 Aug 2014 Report Abuse
	it is amazing experience buying from topcashback ,I am really happy for buying O2 contact from here,and happy all together experience for make money,Excellent experience all round. Cashback paid in full and on time. No complaints
	19699691 \| 21 Aug 2014 Report Abuse
	Last time I took out a contract I had my cashback within 2 weeks, this was in February. I took out a contract for my son in June, I have paid 2 bills and still my cashback hasn't come through. It says up to 13 weeks!! Not as good this time round.
	Jingyd \| 05 Aug 2014 Report Abuse
	Tracked immediately, however, I've not had the same experience as some with money being available a week or two after first bill
	PaulAlexWalker \| 30 Jul 2014 Report Abuse
	I completely agree with Ashrak, exact same thing has happened to me. Terms and conditions have also been changed to state there's a 6 month validation period, this better not apply to orders placed before this change was implemented. I certainly won't be buying a O2 contract based on my experience this time. Avoid at all costs.
	Zaim \| 05 Jul 2014 Report Abuse
	Totally useless!!! Ordered phone, it tracked, then after 2 MONTHS, amount reduced with no explanation, stil pending, more than 2 months later, no feedback from ticket. People, have no illusions, you will NOT receive any cashback from here with O2. This is a scam. Try it if you like, you will see what I meant.
	\| 11 Jun 2014 Report Abuse
	Tracked quickly and became payable the day after the first monthly bill came in
	theslow1 \| 05 Jun 2014 Report Abuse
	Absolute rip off. Me and my partner both ordered new phones in March 2014. Both should have received £75 cashback each. Both cashback tracked at 0.00. No explanation given.
	CazT \| 29 May 2014 Report Abuse
	Super fast payment, less than 2 weeks from purchase! thank you !!!
	carmit_UK \| 11 May 2014 Report Abuse
	Like many others, I made a purchase for an O2 Refresh contract in March 2014. It tracked fairly quickly but at 0.00. I raised a support ticket at this point and was told that this would be investigated but that it could take 2-3 months. Like many others, I've disappointed as O2 is supposed to be "Faster Paying". Hopefully this will come good but not the best experience thus far.
	P_J_Cowell \| 07 May 2014 Report Abuse
	Never even tracked for me. Signed up for a monthly tariff at the end of September and the phone was nearly £500. I submitted a claim but have not heard from Top Cashback in months depite chasing it with them. Quite disgusted to be honest and would not recommend people use O2 if expecting cashback cause it doesn't look like they honor it.
	Angie100 \| 30 Apr 2014 Report Abuse
	OK I am back and can report 2nd time around my O2 transaction went through as it should, (substantial) cashback showing in account and so far crosses fingers so good! Perhaps there was a glitch that's fixed now for those of us who had problems?
	Spongie \| 29 Apr 2014 Report Abuse
	Yup. Same as previous commenter. I spent over 500 on a new phone and take out a contract with them for a qualifying amount, only for it to be tracked at 0.00. I cancelled the order when it became apparent I would receive the pre-ordered phone before the claim could be resolved. At the time, I could (and still can) get 100 cashback or a free Samsung 32" TV with a different merchant on a similar plan with no additional cost to me. I am about to reorder with O2 through cashback as I notice the cashback is now increased to a whopping 156. If it doesn't track, I will cancel it again and go elsewhere.
	Spongie \| 29 Apr 2014 Report Abuse
	Cashback declined with no reason even if I was eligible. Absolutely appalling.
	anna1025 \| 29 Apr 2014 Report Abuse
	I would definitely AVOID using 02 ever again. tracked immediately but at zero pounds on a new handset and then refused to honour the £4.95 I claimed. Would have been cheaper to buy direct from Tesco even without the cashback and all the hassle of claiming.
	CarEarnings \| 29 Apr 2014 Report Abuse
	Terrible really. Cashback didn't track, claim been going for months now. Poor service from TCB. Avoid.
	bluegnu \| 29 Apr 2014 Report Abuse
	Got iPhone 5s contract in Nov13 5months later still waiting for my cashback .
	ShezS9999 \| 21 Apr 2014 Report Abuse
	Tracked immediately Payable with in 2 weeks cant fault.
	beccie2610 \| 03 Apr 2014 Report Abuse

1...8 9 10 11 12...57 View: 25 50 100

Navigation

Cashback

Reviews