Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Reviews
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the best very good
  | 22 Mar 2010 Report Abuse
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Ordered a Simplicity Sim back in February. Arrived quickly, payments set up and taken quickly. Still no record of cashback on my account. It's like the transaction never happened!!!!
  | 22 Mar 2010 Report Abuse
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I was upset I had to submit a manual claim. The actual service is reliable but reception is poor (did chack beforehand O2 rated as very good!)
  Shah312 | 21 Mar 2010 Report Abuse
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been using the phone for 3 months still no cash back
  andielec | 19 Mar 2010 Report Abuse
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Excellent - many thanks :)
  | 17 Mar 2010 Report Abuse
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fast tracking, good deal.
  harmonyuk | 17 Mar 2010 Report Abuse
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been 4 weeks. still only £25 cashback showing on the sim only 12 month deal.
  jamieheavylegs | 15 Mar 2010 Report Abuse
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Happy with the cashback, received the amount as per mentioned timeframe.
  rsoni2121 | 12 Mar 2010 Report Abuse
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The 12 month sim only contract £25 cashback showed up on my account after two or three days. Really happy about this one!
  Jamieroquai | 12 Mar 2010 Report Abuse
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un expected bonus as i was turned down for a phone but did buy eventually a new contract
  andy_h29 | 09 Mar 2010 Report Abuse
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Very slow
  davidfallan | 08 Mar 2010 Report Abuse
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Again mine shows as £25 when it should be £100, queried and was told it should be £100 and should be uplifted, as I ordered when the offer was on. Not very reassuring, but fingers crossed.
  netgroover | 03 Mar 2010 Report Abuse
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£100 was the sign up deal but only tracking as £25 Cashback after 3 weeks. Proceed with caution waiting to resolve this matter. Will update if changes happen.
  yakk | 03 Mar 2010 Report Abuse
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12 month sim only deal has tracked at 25 pound so far.......
  jamieheavylegs | 27 Feb 2010 Report Abuse
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Poor tracking
  no1immy | 26 Feb 2010 Report Abuse
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Took a little while and a couple of nudges, but cashback now paid. This along with a Nokia cashback means I am now using a Nokia N900 for the equivalent of £20pcm. Works for me!
  naimone | 26 Feb 2010 Report Abuse
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Just to update that o2 have now made £100 for the 'sim only contract' payable.Admittedly this was after 'non-confirmation' of my purchase for 2months.After Topcashback investigated I have now been paid.
  kaffi | 25 Feb 2010 Report Abuse
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It supposed to be 100 cash back and not only 25
  | 23 Feb 2010 Report Abuse
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This is tracking at 25.25 instead of £100 - will be querying it.
  onlinemum | 23 Feb 2010 Report Abuse
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quick payment
  annahainsworth | 23 Feb 2010 Report Abuse
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no delays in payment very fast easy service
  | 23 Feb 2010 Report Abuse
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was told £100 cash back but only been given £25
  10212806524 | 22 Feb 2010 Report Abuse
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Took a couple of months to track, but happy now. Service is great
  Tony01 | 21 Feb 2010 Report Abuse
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Only received £25.25 cashback instead of the advertised £100. Hope this will be sorted out soon.
  JulieC | 21 Feb 2010 Report Abuse
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Supposed to get £100 cashback but still only tracking at £25. I hope it goes up before it's paid!
  Stewart2009 | 21 Feb 2010 Report Abuse
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