Get up to £42.00 of your purchase back when you shop with Shell Energy Utility Join TopCashback Free
Get up to £42.00 of your purchase back
when you shop with Shell Energy Utility

Shell Energy Utility Reviews

Reviews and experiences from TopCashback members who have shopped with Shell Energy Utility. Log in to review
Shell Energy Utility Reviews
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although the registration process went smoothly, the cashback did not track and i had to lodge a claim which i hope will result in successful collection of the missing cashback with the help of the Topcashback team but I am advised it may take months before the outcome is known. This is disappointing considering that the cashback amount played a big part in my decision to select First Utility and go through to them via the Topcashback link
  maysoo | 22 Dec 2016 Report Abuse
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Very fast payout. Great to deal with.
  cumnockmechanic | 22 Dec 2016 Report Abuse
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Easy transaction. Thank you.
  Ely2014 | 13 Dec 2016 Report Abuse
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Didn't process cashback automatically. Rejected cashback claim due to Invalid Order ID. No order ID in comms from First Utility & Claim form advises to sue account ID, That was correct. Still no Cashback!!!
  PulseHoard | 09 Dec 2016 Report Abuse
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Really easy to transfer everything over and helped out quickly and efficiently with any issues I had.
  | 21 Nov 2016 Report Abuse
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Very disappointing. Six months after my switch, but still not been paid cashback. TCB have recognised the transaction, but say they are still waiting for FU to pay them.
  RMas1 | 14 Nov 2016 Report Abuse
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No problems at all getting cashback
  Angela0531 | 31 Oct 2016 Report Abuse
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great, thanks
  topsport | 22 Oct 2016 Report Abuse
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Accurate tracking and quick payout!
  matpb18 | 21 Oct 2016 Report Abuse
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great, quick
  markscurrah | 13 Oct 2016 Report Abuse
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Really poor - moved both my GAS and ELECTRICITY to them and they declined my cashback. I provided account number & transaction number .... Don't bother with them and go somewhere else as there are many to chose from.
  janebiker | 05 Oct 2016 Report Abuse
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Still waiting for them to change my meter over - but they have been charging me twice; on dual fuel for both utilities, prepayment meters so I have to top up both. I then lose my electric key and it takes all day trying to find out who is actually supplying my home - as apparently because they failed to send the meter keys/cards, or anyone to update my meters. Had to go through all of Sunday without electric or gas, and the same for Monday around 4pm. Had plenty of different people coming out to check my meters, get confused, ring head office, scratch their heads and say they'll be back!
  katywoods13 | 05 Oct 2016 Report Abuse
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No issues, cash back tracked perfectly
  ijhartley | 04 Oct 2016 Report Abuse
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Be careful, cashback declined as they claim that an invalid order number was quoted, despite this being the same one quoted on confirmation email from them
  Maxflia10 | 04 Oct 2016 Report Abuse
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Great company......cashback quicker than expected
  j33ltr | 01 Oct 2016 Report Abuse
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Didn't track at first but quickly resolved. Payment updated and payable within just a few weeks, other than the initial clitch, (hence 4* not 5*) really very good.
  Alan74 | 30 Sep 2016 Report Abuse
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Going through TCB means that you do not get offered the cheapest rate on First Utility.
  GurmejKaur | 27 Sep 2016 Report Abuse
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initally did not track but then very fast paid excellent
  smkhande | 21 Sep 2016 Report Abuse
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Cashback was recieved quickly and with no trouble. Great deal and great service.
  Mooie45 | 22 Aug 2016 Report Abuse
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Tracked quickly but at wrong amount. Now showing as payable but the issue with the amount remains outstanding. I would have given 5 stars had the merchant resolved the issue for me
  yvonner | 18 Jul 2016 Report Abuse
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Payout was very quick - as soon as the account transfer was completed
  jelbee | 06 Jul 2016 Report Abuse
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quick easy switch and cashback came back quickly
  Noffie83 | 02 Jul 2016 Report Abuse
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thanks buddy
  | 05 May 2016 Report Abuse
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Very good, thanks =]
  yakub30585 | 08 Nov 2015 Report Abuse
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Great cashback amount, however it does take a while for the payment.
  Timira30 | 24 Jul 2015 Report Abuse
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